Terms and Conditions

  1. The right of admission is reserved.
  2. Tickets cannot be exchanged, refunded or returned after purchase. Lost tickets will not be replaced.
  3. Availability of tickets is not guaranteed. A limited number of each ticket type have been issued. Licensed capacity is finite.
  4. Management reserve the right to alter or in the event of adverse weather conditions to curtail or cancel the performance. There will be no refunds in the event of cancellation.
  5. Management reserve the right to add, withdraw or substitute artists, and to vary the advertised programme if necessary.
  6. Strictly no dogs. Animals are not permitted in the stage area.
  7. Glass is not allowed in the stage area. No alcohol is to be taken-in (or out) of the ticketed areas as these areas are licensed premises. Please treat the ticketed areas as you would a pub – you wouldn’t take your own drinks to the pub, and wouldn’t take your drinks away with you. Please also refrain from bringing food into the ticketed areas.
  8. Strictly no fireworks or fire lanterns allowed in the ticketed area.
  9. Those who are, or whom appear to be under 18 will not be served alcohol or allowed to consume alcohol, and will be refused entry if they appear to be under the influence of alcohol upon arrival.
  10. Under 5’s will be admitted free of charge when accompanied by a ticket holding adult.
  11. Secondary school aged children will be admitted without an adult however Lockestock reserves the right to exclude any child (even if they have a wristband) if they appear to have been drinking, or if their behaviour puts themselves or others at risk.
  12. Under 18’s will be issued with a different coloured tamper-proof wristband.
  13. Tamper-proof fabric wristbands will be applied to ticket holders on arrival at the event. Wristbands will be applied directly to the person to whom the ticket relates. Wristbands cannot be collected by another person.
  14. Lockestock will not be held responsible for any loss or damage to personal belongings.
  15. Tickets guarantee access to the main stage arena only (subject to the terms above). Access to other venues is on a first come first served basis due to capacity. So, if you want to see someone in particular band – get there early.
  16. Lockestock reserves the right to refund tickets purchased for coach travel and car parking in the event of there being insufficient demand to warrant the service.
  17. Lockestock reserves the right to change the price of the tickets purchased from the Box Office on the day of the performance or event.
  18. By entering the ticket areas you give your consent to being photographed or filmed as a member of the audience. This may be used for promotional activity.
  19. Terms and conditions are prepared with your safety in mind. Thank you in advance for helping to make a Lockestock day a safe, fun and magical event
  20. We also have a no tolerance policy against drugs and drinking abuse. Anyone Breach this rule will be asked to leave the premises.
  21. We work very strongly on a zero tolerance policy of drugs and miss use of alcohol. any person caught with drugs will be asked to leave the site and reported to the police.